2) Not detected … External WD passport hard disk is getting detected with windows 7 laptops but not with windows 10. Check if the WD Passport drive is being detected. I unplugged My Passport and deleted all files on my laptop to clear it. All drivers are updated. Follow the article to fix this. WD don’t provide data recovery, or liability for it. If I try my HDD in any USB 2.0 ports its recognized instantly. However, I found that WD Elements not showing in my computer File Explorer after I connected it to my computer running Windows 10. Still doesn't work. Some background on my problem: 1) hard drive lights continously on, but not detected in my computer and Disc management. Method 4: Update Drivers. I’ve just purchased a new 3 TB Passport. You surely are aware of all the features which WD my passport Ultra attains. I tried reinstalling drivers from device manager, but same problem. Also not reflected in device manager. My OS is Windows 10. I am having WD My passport Ultra (1tb) and its not recognized in any USB 3.0 ports, after initial one time! I’ve run a ‘Drive Status Check’ which the new drive passed. After updating the drivers, check if the WD Passport not recognized Windows 10 issue is resolved. When googled the issue, i could find numerous such issues. Unplug all USB devices except mouse, keyboard and My Passport drive. WD my passport problems – Most problems are related to the drive not being detected in Windows and not showing in File Explorer. I have plugged it in but it is not detected by my computer. When I re-plugged My Passport into my laptop later that day it was no longer captured by my laptop for access, but its LED was/is flashing. I bought a new cable. WD passport not recognized – This issue is another way of saying that the connected drive is not detected so the same solutions apply here as well. Part 2: How to fix WD my passport Ultra not detected. I don’t understand how this could happen! Western Digital Passport Not Being Detected This happened suddenly. You can follow the question … WD My passport - Not recognized in Win 10 in Drivers and Hardware. Hard disk spins when connected but is not visible in disk management. There are some software options available which in some cases may allow you do to it yourself and get some stuff back (depending on … My WD hard drive not being recognized in Windows 10 “I have a Western Digital 1TB Elements Portable external hard drive, which used to work well with my friend’s computer. Windows 10 just not reliable. The new passport will accept files transferred from the old one. Now, it is time for you to go through the actual methods to resolve your issue of WD my passport Ultra not detected. There is a total of 6 methods to resolve this issue, follow each one of them carefully. This fix worked: Go to Western Digital and download the update file. If the issue persists, then update the USB Controller and WD My Passport Ultra Device drivers. My Passport shows up in Device manager but not file explorer. Ensure the WD Passport drive is connected to the back of your computer, not a USB 3.0 port, but a backward compatible USB port with the same cable that came with the drive. Hi all, Im having big problem with my WD Passport hard drive. The passport is definitely powering up. I’ve renamed the two Passports so they’re different. Really appreciate any help. This thread is locked. I have now assigned a drive to the external drive using Diskpart and it now shows up in file explorer but tells me the drive is empty (it is not and I can access the files from a Mac). I’ve been using an old 1 TB Passport using WD SmartWare for many years with few problems. Follow the article to fix this. If not, contact us. As it is not being detected by my laptop I am unable to access my files. 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